Last updated: November 2026
Privacy Policy
At fiztherapy we take the privacy of your personal data seriously. This policy explains how we process the data collected through our website and booking system.
Template text
Data controller
Your personal data is processed by fiztherapy (the "Clinic"), whose details appear on the contact page, acting as data controller.
What data do we collect?
- Booking form: first and last name, phone, email, the service and practitioner you choose, appointment date and any notes you add.
- Contact form: first and last name, email, phone (optional), subject and message.
- Technical data: server logs such as IP address, browser information and time of visit (for security and rate limiting).
How do we use your data?
- To create, confirm, remind you of and, where necessary, change your appointment.
- To answer your questions and inform you about our services.
- To meet our legal obligations (invoicing, accounting records).
- To send campaign and information messages, where you have given explicit consent.
Legal basis and retention
Your data is processed on the legal bases of performance of a contract, compliance with legal obligations and legitimate interest. Appointment and finance records are kept for the period required by law; contact messages for at most 2 years.
Your rights
You have the right to access, correct and delete your data, to object to processing and to withdraw consent. Send requests to the email address on our contact page; we respond within 30 days.
Security
Your data is transmitted over encrypted connections (HTTPS), stored on access-restricted servers and the admin panel is password protected.
Changes
This policy may be updated when necessary. The current version is always published on this page.